There is no longer a physical VCS office in Washington State, but telehealth is available!  ​​

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For Sondermind Clients:

Physical office in Massachusetts                         Massachusetts mailing address                       WA mailing address

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10 Wendell Ave Ext.                                            Velles Counseling Services LLC                     Velles Counseling Services LLC

First Floor                                                             10 Wendell Ave Ext                                        1417 NW 54th St​

Suite 103                                                              Mailbox #12                                                    Suite 400

Pittsfield, MA 01201                                           Pittsfield, MA 01201                                      Seattle, WA 98107

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Days and hours:

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Typically, we are open Monday - Saturday, including most holidays.

M-F Times typically run 10am - 6pm; Saturday times are typically 11am-4pm 

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Parking and waiting area

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Unfortunately, there is currently no waiting area, so you may wait in your vehicle before the appointment, and family/guests may wait there during. 

 

Currently, there is only paid street parking available for the lot.  The first 30 minutes are free, and it is currently only 25 cents for the hour. ​

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Building and office details

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The office is on the first floor.  There is a long ramp available at the entry for wheelchairs, and accessible bathrooms for client use.

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​There is not WiFi service built-in at the office.  ​No fridge/food areas/utilities are currently available.

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Can friends guests, siblings, other children join the session?

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In most cases, the answer is no, as this becomes very disruptive.  However, if necessary, we can discuss this further.

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Weather policy

 

I want you to be safe, so stay home if conditions are unsafe - but please reach out as soon as you know you will not be able to make it.  Unless I call you to cancel, I will be in the office as scheduled - ​We can easily switch to a video session.

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 Accommodations

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At this time, we do not have an interpreter service non-English/deaf persons; translators are absolutely welcome.

Some service animals are allowed inside the building, but *must* be discussed ahead of time.

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Cancelations

It is fine to cancel as you need (you can call or text and you do not need to provide a reason).  However, if you do not cancel on time (24 hours or more before your session), you will be charged a fee of $125, which is not covered by insurance/HSAs.  ​​If you are prone to frequent cancelations, we will need to cancel future scheduling until your schedule becomes more consistent.

 

​Sickness

If you have ANY symptoms of something that is contagious, please switch to a video session ASAP.  This includes ANY non-allergy illness, including topical contagions (such as poison ivy).  Violating this policy deliberately will get you barred from the office permanently. 

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